Delta Airlines is one of the most popular airlines in the United States of America. Being one of the oldest airlines in the world, it is the second-largest commercial airline. It renders a world-class experience to customers and travelers. Suppose you booked a flight with Delta airlines after a month. But now you want to shift your reservation to an earlier date. In this case, you want to contact the customer support team and get your problem solved. Delta Airlines offers a smooth and hassle-free customer service experience as well. You can quickly contact customer service, and there are various ways to do the same. Read the following article to know how you can contact customer service.
How to connect with customer service over the phone?
Calling is undoubtedly the easiest and most convenient way to contact an individual or organization. Connecting with customer service through a call is also the easiest way at Delta Airlines. If you wish to talk to a live person at Delta and find a solution to your query, you must go through the following steps:
- You must call 1-802-341-3430, 800-221-1212 to get in touch with a customer support executive.
- After dialing the mentioned number, you hear an IVR which is as follows
- Press 1 to ‘Make a new reservation.’
- Press 2 for ‘Queries related to an existing reservation.’
- Press 3 for ‘Canceling a reservation.’
- Press 4 for ‘Queries related to baggage.’
- Press 5 to ‘Connect with an executive.’
- Press 6 to ‘Hear the menu again.
- You must select the correct option from the IVR menu.
- When you press 4, your call will be connected with an executive.
- Once your call gets connected, inform the customer service agent of your issue.
- The customer service executive will provide you with possible solutions and help you.
- In case you have multiple queries regarding the reservation, then you can redial the customer service number, go through the same process and select a different option from the IVR menu.
Alternate Contact Numbers
If you cannot find a solution to your query through any of the ways mentioned above, there are other contact numbers that you can call. You may contact the numbers mentioned below.
International sales and services: For international sales and services, you can call 8002414141. This number is available 24*7.
Check refund status: If you want to know your refund status, you can call 8008470578. This number is only available between 8 am and 7 pm on weekdays.
Baggage: If you want to get any baggage information, you must call 8003258224. This number is only between 6 am and 12 am on all days.
Delta Vacations: For any inquiries regarding vacation packages, you must call 8008001504. Customers can call this number anytime as it is available 24*7.
How can you contact Customer Service via live chat?
In this era of chatting, everyone is more comfortable texting rather than talking over the phone. Delta Airlines takes care of all its customers and offers them a live chat feature. Customers can skip calling customer service and solve their queries through live chat. To know how you can solve your issues via the live chat feature of Delta Airlines, you must follow the given steps:
- Go to Delta Airlines' official website, www.delta.com.
- Get to the bottom of the homepage and click on the Help Center option.
- You will be taken to the help center page, where you can find various contact information options for the airline.
- You must click on the “Message Us” button.
- A chat window will appear where you can chat with a virtual customer service executive.
- Choose your preferred language and answer a few follow-up questions in order to explain your query to the virtual assistant.
- Once the virtual assistant gets to know your query, it will provide a list of possible solutions.
- You can select a solution as per your needs and get your query solved.
How can you connect via email?
Email is another effortless and effective way of contacting customer service. Customers can also solve their queries and issues by sending an email to the customer support team of Delta Airlines. You can send in your queries and get assistance from the customer support team via email. To get in touch with customer service via email, you need to follow the given steps:
- Open the official website of Delta airlines, www.delta.com.
- You must go to their help center page by clicking on the ‘Help Center’ option at the bottom of the homepage.
- Once you reach its help center page, you can navigate through the page to find its official email address, email@example.com.
- Click on the ‘Email us’ option.
- You will be taken directly to the compose email window.
- Write down your query regarding your flight, and make sure you give the correct details so the team can provide you with the proper process. Click on the send button. The customer support team will get back to you within 24 to 26 working hours.
- Or you can copy and paste the email as mentioned above address and directly send an email.
How can you connect with Delta Airlines through social media?
Social media is the most revolutionary element in the world of the internet. It provides a platform for people to connect with others from all over the world. Delta Airlines also allows its customers to connect with it through various social media platforms. You can contact Delta Airlines customer service on Facebook, Instagram, Twitter, etc. To contact them through social media platforms, you must be aware of their social media handles which are as follows,
- Facebook- facebook.com/DeltaAirlines
- Twitter- twitter.com/DeltaAirlines
- Instagram- instagaram.com/DeltaAirlines
- LinkedIn- linkedin.com/DeltaAirlines
How can you send in your queries through the feedback form?
If you are not able to contact Delta Airlines customer service through any of the ways mentioned above, then you can also get help by filling out their feedback form. To know how you can fill out the feedback form, go through the following steps:
- Go to the official website, www.delta.com.
- Hover your mouse cursor over the ‘Need Help?’ option on the top of the homepage.
- A drop-down list will be displayed.
- Click on the ‘Comment/Complaint’ option.
- A new page will open up.
- A window will appear where you can submit general feedback, file a baggage claim or submit delta vacations feedback.
- Click on the appropriate option and fill out the form.
- Click on submit.
- The customer support team will get back to you within 24 to 30 hours.
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